RETURN POLICY

Thank you for your interest in our return policy. At Fenix Fits, we strive to provide our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

Return Policy:

1. Pre-Order items are not eligible for refunds, but can be exchanged for other items if still in new, unworn condition.

2. Only new, unworn items may be returned or exchanged. Please ensure that all tags and labels are still attached to the item and that it is in its original packaging.

3. All returns and exchanges must be mailed to:

   Fenix Fits
   PO Box 617
   Higley, AZ 85236
   
   Please include a note with your name, order number, and reason for the return or exchange.

4. For return support, please email support@fenixfits.net. Our customer service team will be happy to assist you with any questions or concerns you may have.

Please note that Fenix Fits is not responsible for any shipping fees associated with returning or exchanging items. We recommend that you use a trackable shipping method to ensure that your item arrives safely and that you keep a copy of your shipping receipt for your records.

Once we receive your returned item, we will inspect it to ensure that it is in new, unworn condition. If everything is in order, we will process your refund or exchange within 5-7 business days.

Thank you for shopping with Fenix Fits. We appreciate your business and hope that you are completely satisfied with your purchase.